Privacy Policy for PSI Trading (psipromo.com.au)

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, referring website, and pages you view on the Site. This information helps us understand how visitors interact with our Site and improve its functionality.

When you make a purchase or attempt to make a purchase, we collect information you provide directly, such as your name, billing address, shipping address, email address, phone number, and payment information. This information is necessary to fulfill your order and provide customer support.

We may also collect information about your browsing behavior on the Site, including products you view, add to your cart, or purchase. This information helps us personalize your experience and recommend relevant products.

2. How We Use Your Information

• Fulfilling orders: We use your order information to process payments, ship products, and provide order updates.
• Providing customer support: We use your contact information to respond to your inquiries and resolve any issues you may encounter.
• Improving the Site: We analyze website usage data to identify areas for improvement and optimize the user experience.
• Personalizing your experience: We use your browsing behavior and purchase history to recommend products and tailor your shopping experience.
• Marketing and advertising: With your consent, we may use your contact information to send you promotional emails about new products, sales, and other offers.
• Legal compliance: We may use your information to comply with applicable laws and regulations.
• Fraud prevention: We may use your information to detect and prevent fraudulent activity.

3. Sharing Your Information

We may share your information with certain third parties to help us operate our business and provide our services. These third parties include:

• Payment processors: We share your payment information with secure payment processors to process transactions.
• Shipping carriers: We share your shipping information with carriers like Australia Post and Star Track to deliver your orders.
• Marketing and advertising partners: With your consent, we may share your information with marketing partners like Google and Meta to personalize ads and measure the effectiveness of our campaigns.
• Service providers: We may share your information with service providers who assist us with tasks such as website hosting, data analytics, and customer support.
• Legal authorities: We may disclose your information to legal authorities if required by law or in response to a legal request.

4. Your Choices

You have the right to:

• Access your information: You can request access to the personal information we hold about you.
• Correct your information: You can request that we correct any inaccuracies in your personal information.
• Delete your information: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt out of marketing emails: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
• Manage cookies: You can control how cookies are used on your browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please note that disabling cookies may prevent you from taking full advantage of our website's features. You can typically manage your cookie preferences through your browser's settings menu, often found under 'Privacy' or 'Security'. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• We use Secure Socket Layer (SSL) encryption to protect your payment information during transmission.
• Our servers are hosted in a secure data center with restricted access and 24/7 monitoring.
• We use firewalls and intrusion detection systems to prevent unauthorized access to our network.
• We regularly conduct security audits and penetration testing to identify and address vulnerabilities.
• Access to personal information is limited to authorized personnel who need it to perform their job duties.
• All data is stored within Australia on servers and infrastructure located within Australia.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing customer support, fulfilling orders, and complying with legal obligations. We may retain certain information for longer periods if required by law or for legitimate business purposes. All data is stored within Australia.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PSI Trading
342 Upper Roma St, Brisbane 4000 QLD
Email: info@psipromo.com.au

Effective Date: February 4, 2025